Shipping Policy

At Apex Peptides & Research USA, we are committed to providing fast and reliable shipping to ensure your order arrives promptly. Please review our shipping policy below:

1. Shipping Timeframes

  • Orders Placed Monday through Friday: We process and ship all orders within 24 hours of receipt, ensuring swift delivery.
  • Orders Placed on Weekends or Holidays: Orders placed on Saturday, Sunday, or during holidays will ship on the next business day, typically Monday (or the next non-holiday weekday).

2. Out-of-Stock Items

  • If an item you ordered is temporarily out of stock, we will contact you as soon as possible to provide an update. You will have the option to:
    • Wait for the item to be restocked.
    • Modify your order.
    • Cancel the item or the entire order for a full refund.

3. Free Shipping

  • We are pleased to offer free shipping on all orders.
  • We use a variety of trusted shipping partners to ensure the fastest and most reliable delivery, depending on your location and the size or weight of the package.

4. Shipping Insurance

  • Customers are responsible for purchasing shipping insurance if desired.
  • Apex Peptides & Research USA is not liable for lost, stolen, or damaged packages once they are in the possession of the shipping carrier.
  • If you would like to add insurance to your shipment, please contact us prior to placing your order or include a note during checkout.

5. Tracking Information

  • Once your order has shipped, you will receive an email with tracking details to monitor the progress of your shipment.

6. Delivery Times

  • Delivery times vary depending on your location and the shipping carrier. Estimated delivery windows will be provided at the time of shipping.

7. Additional Information

  • We currently ship within the United States only.
  • Please ensure that your shipping address is accurate at checkout. We are not responsible for delays or additional costs due to incorrect or incomplete address information.

We strive to provide the best shipping experience possible and appreciate your understanding. If you have any questions or concerns about your shipment, please contact us at info@apexpep.com